Privacy Policy | Yabby Casino

Information we may handle

To provide an online casino service, Yabby Casino may handle information that identifies you or can reasonably be associated with your account. The information collected depends on how you use the website, the services you request and the checks that may be required before or during your use of the account. You should provide information that is accurate, current and complete when requested.

Account and contact details

This may include your name, date of birth, username, account login details, contact details, address information and preferences connected with your account. We may also keep records of communications you send to customer support, including questions, complaints and information provided when we help resolve an account issue.

Verification and compliance information

We may handle information used to confirm identity, age, eligibility and account ownership. This can include verification documents, images, information extracted from documents, and other details requested for account, security or compliance checks. Information may also be used to identify unusual activity, prevent fraud, protect the website and support responsible operation of the service.

Payment and transaction records

We may record deposits, withdrawals, wagers, winnings, account balances and other transaction activity. Depending on the payment method, payment information may be collected or processed by a payment provider. We may receive information needed to confirm a transaction without necessarily receiving or storing all payment details. Transaction records may be used to operate the account, investigate disputes, prevent misuse and meet legal or operational requirements.

Technical, device and cookie data

When you use the website, we may receive technical information such as your IP address, browser type, device type, operating system, language settings, pages viewed, approximate location derived from technical data, access times and information about how you interact with the website. We may also use cookies and similar technologies to remember settings, support account functions, understand website use and help protect the service.

How and why information is used

Personal information is used for purposes connected with providing and protecting the website and its services. We aim to collect information that is reasonably necessary for these purposes and to handle it in a fair and transparent way.

To create, maintain and administer your account, including helping you sign in and use available features.
To process deposits, withdrawals and other account transactions, and to keep accurate account records.
To complete identity, age, eligibility, security and verification checks where they are needed.
To detect, prevent and investigate fraud, money laundering, account misuse, unauthorised access and other harmful or unlawful activity.
To provide customer support, respond to enquiries, manage complaints and communicate about your account or a service request.
To maintain, test, troubleshoot and improve the website, including monitoring performance, reliability and security.
To send service messages, such as account, transaction, security or policy communications that are necessary to operate the service.
To send marketing communications where permitted and where you have provided the required consent or otherwise have a valid choice to receive them.
To meet applicable legal, regulatory, tax, accounting, dispute-resolution and record-keeping obligations.
To protect the rights, property, safety and security of players, the website and relevant service providers.

Some information may be requested because it is necessary to provide a particular service or complete a check. If you do not provide information that is reasonably required, an account feature, transaction or support request may not be available or may take longer to complete. We will not use your information for unrelated purposes unless permitted by law, reasonably expected in the circumstances or explained to you at the time of collection.

Marketing choices

You can choose whether to receive promotional communications where a choice is offered. You may withdraw consent to marketing at any time by using an unsubscribe option in a message or by contacting privacy support. Withdrawing marketing consent does not stop essential service communications about your account, transactions, security or changes that affect the service.

Cookies, sharing and security

Cookies and similar technologies

Cookies are small files or similar technologies that can be stored on your device when you visit a website. Some cookies are needed for functions such as account access, session management, security and remembering choices. Other cookies may help us understand website traffic, measure performance or remember preferences. Cookies may be temporary or remain on your device for longer, depending on their purpose.

You can manage, block or delete cookies through your browser settings. If you disable certain cookies, parts of the website may not work correctly, and you may need to enter information again. Browser settings differ between devices and browsers, so you should review the controls available on the device you use.

When information may be shared

Information may be shared with carefully selected service providers that help operate the website, verify accounts, process payments, provide technology, host systems, deliver communications, detect fraud, provide customer support or maintain security. These providers should only use information for relevant services and according to appropriate instructions or contractual controls.

Information may also be shared where necessary to comply with a legal obligation, respond to a lawful request, protect the service or another person, investigate suspected fraud or unlawful activity, resolve a dispute, or support a business change. We do not intend to sell personal information as a standalone product. Where information is transferred or accessed across borders, we take reasonable steps to support appropriate handling and protection.

Security

We use reasonable technical and organisational measures intended to protect personal information from loss, misuse, unauthorised access, alteration or disclosure. These measures may include access controls, authentication, monitoring, secure communications and staff or provider procedures. No website, device or method of transmission is completely secure, so you should use a strong, unique password, keep your login details confidential and contact support if you suspect unauthorised activity.

Retention and your privacy rights

How long information is kept

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, including account administration, security, dispute handling, business records and legal obligations. Some records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.

Requests you can make

Subject to applicable requirements and reasonable identity checks, you may ask us to provide access to personal information held about you, correct information that is inaccurate or incomplete, or delete personal information that is no longer needed. You may also ask about how your information is used, object to certain handling where applicable, or request that a suitable processing activity be limited. These rights are not absolute, and a request may be declined or restricted where information must be retained, a legal exception applies, another person's privacy would be affected, or the request cannot be safely completed.

To exercise your data rights, including access, correction or deletion of your data, or to withdraw consent to marketing, contact support@yabbycasino.wtf. Please describe your request clearly and provide enough information for us to understand which account or records it concerns. We may ask for reasonable information to verify your identity before responding. This is a security measure designed to prevent personal information being disclosed or changed without authorisation.

We aim to respond to valid privacy requests within a reasonable timeframe. The time needed may depend on the nature and complexity of the request, the information involved and any verification required. If we cannot fulfil a request in full, we will generally explain the reason, subject to any restriction on providing that explanation.

Updates and general information

This policy may be updated from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The updated version will be made available on the website, and the date or version may be changed when appropriate. You should review this page periodically, particularly before providing new information or using a new feature.

This policy applies to personal information handled through the Yabby Casino website and related services, unless a separate privacy notice is provided for a particular feature, promotion, payment method or third-party service. A third-party website or payment service may have its own privacy practices, terms and cookie controls. You should read those notices before providing information directly to a third party.

If you have a question about this Privacy Policy, want to exercise a data right, or believe your personal information has been handled incorrectly, contact support@yabbycasino.wtf. Please do not send unnecessary identity documents or sensitive information in an initial message. We will explain what information is needed to assess and securely process your request.