Responsible Gaming

Our approach to responsible gambling

Responsible gambling means staying in control of how you play, how much you spend and how much time you spend gambling. It also means understanding that casino games are based on chance. Past results do not predict future results, and no strategy can guarantee a win. Every bet carries a risk of loss.

Yabby Casino provides this information to help players make thoughtful decisions. We encourage you to treat gambling as entertainment and only use money that you can afford to lose. Gambling should never be treated as a source of income, a financial investment or a way to recover money that has already been lost.

• Only gamble with disposable funds after essential expenses have been paid.
• Decide how much time and money you can spend before you begin.
• Keep gambling separate from household budgets, savings and borrowed money.
• Avoid gambling when you are upset, tired, intoxicated or under pressure.
• Take regular breaks and stop when your planned session ends.
• Remember that losses are part of gambling and cannot be chased safely.

Responsible gambling looks different for each person. A limit that feels suitable today may not be suitable later if your financial situation, health or personal circumstances change. Review your choices regularly and reduce or stop gambling if it no longer feels comfortable.

Recognising signs of gambling harm

Some people can gamble without difficulty, while others may find that gambling begins to affect their finances, relationships, work or wellbeing. Harm can develop gradually, and it is not always easy to recognise at first. You do not need to wait for a serious problem before taking a break or asking for help.

You may need to reassess your gambling if you:

• Spend more time or money gambling than you originally planned.
• Increase your bets because smaller bets no longer feel exciting.
• Try to win back losses by continuing to gamble or placing larger bets.
• Hide your gambling from family, friends or people you trust.
• Borrow money, sell possessions or miss bills because of gambling.
• Feel restless, irritable or anxious when you are not gambling.
• Think about gambling during work, study, family time or other activities.
• Use gambling to escape stress, loneliness, sadness or other difficult feelings.
• Argue with people close to you about your gambling.
• Feel guilty, ashamed or distressed after gambling but continue anyway.
• Neglect sleep, work, study, health or personal responsibilities.
• Return to gambling after deciding to stop or take a break.

One sign does not automatically mean that you have a gambling disorder, but several signs may indicate that extra support would be useful. Be honest with yourself about the effect gambling is having. Speaking with someone early can make it easier to regain control.

Questions to ask yourself

1. Can I afford the money I am using without affecting essential expenses?
2. Do I know how much I have spent and how long I have played?
3. Can I stop when I planned to stop?
4. Am I gambling to have fun, or am I trying to change how I feel?
5. Would I be comfortable telling someone I trust about my gambling?
6. What would happen if I lost the money I am about to spend?

Practical tools to stay in control

Planning before you play can help reduce impulsive decisions. Set a gambling budget that does not interfere with rent, mortgage payments, food, utilities, transport, education, debt repayments or other important commitments. Once the budget has been used, stop for the day or for the period you selected. Do not add more funds simply because you have lost.

Useful habits include:

• Set a spending limit before opening a game or making a deposit.
• Set a time limit and use an alarm or calendar reminder to support it.
• Record deposits, withdrawals, wins and losses so your overall activity is clear.
• Use available account controls, deposit limits, loss limits, session reminders or time-outs where offered.
• Keep payment methods and gambling funds separate from everyday money where practical.
• Avoid using credit, loans or money intended for someone else.
• Do not gamble at the same time as drinking alcohol or using substances that may affect judgement.
• Take a complete break if you notice that limits are difficult to follow.
• Tell a trusted person about your limits so they can support your decision.

Account tools may vary according to the service, account type and applicable requirements. If you want to change a limit, restrict access or discuss an available control, contact the relevant customer support channel through the website. A request may be subject to verification, processing requirements or other applicable conditions. No account tool can remove all gambling risk, so personal awareness and early action remain important.

Understand the games

Before playing, make sure you understand the rules, the value of your bets and how the game works. Check the information provided with the game and ask for clarification if something is unclear. Random outcomes are not influenced by previous wins or losses. A winning streak does not mean a loss is due, and a losing streak does not mean a win is due. Do not rely on patterns, systems or claims that suggest a guaranteed result.

Taking a break or choosing self-exclusion

If gambling is becoming difficult to manage, the safest choice may be to stop. A temporary time-out can create space to review your behaviour, speak with someone and make a plan. A longer break or self-exclusion may be more suitable if you do not want to access gambling services for a specific period or until further notice.

Self-exclusion is a formal request to prevent or restrict access to a gambling account or service. It is intended for people who want stronger protection than ordinary limits provide. If you choose self-exclusion, read the applicable information carefully and provide any requested details. You may need to complete an identity or account verification process before the request can be actioned.

1. Decide whether you need a short break, a longer break or ongoing exclusion.
2. Stop gambling while your request is being considered or processed.
3. Remove saved payment methods and avoid keeping gambling funds readily available.
4. Tell a trusted person about your decision and ask them to support you.
5. Avoid opening another account or using another person’s account to continue gambling.
6. Seek professional support if you feel unable to maintain the break on your own.

Self-exclusion should be taken seriously and is not something to work around. If you have excluded yourself, do not try to bypass the restriction by creating another account or asking another person to gamble for you. Restrictions may apply in accordance with the relevant service terms and applicable requirements. If you are unsure about the options available, use the support channel provided on the website.

Protecting others

Do not share your account, payment details or login information. Do not allow another person to gamble through your account, and do not gamble through someone else’s account. These actions can undermine account protections and make it harder to identify harmful activity. Parents and carers should take reasonable steps to prevent children from accessing gambling websites, devices and payment methods.

Getting help and support

Asking for help is a responsible step, not a failure. You can speak with a partner, family member, friend, doctor, counsellor or other qualified health professional. An independent gambling support service can provide confidential information, practical guidance and referrals that suit your circumstances. In Australia, Gambling Help Online is one recognised source of gambling-related information and support. You can also contact a local health or community service for advice.

If gambling has caused debt or financial stress, consider speaking with a financial counsellor before borrowing more money or making further deposits. A financial counsellor may help you understand your options and create a plan for essential expenses. If gambling is affecting your mood, sleep, relationships or safety, a medical or mental health professional can help address those concerns.

• Tell someone you trust what has been happening.
• Ask a trusted person to help monitor spending or access to payment methods.
• Contact an independent gambling support service for confidential guidance.
• Speak with a financial counsellor about debts, bills and budgeting.
• Arrange an appointment with a doctor or qualified mental health professional.
• Use account restrictions, a time-out or self-exclusion if available and appropriate.
• If you feel at immediate risk of harming yourself or someone else, contact emergency services or attend the nearest hospital.

Yabby Casino can provide information about general account controls and the process for requesting a break or restriction where those options are available. Customer support cannot provide medical, psychological, legal or financial advice. For independent advice, contact a suitably qualified professional or an Australian support organisation.

Age and account safety

Gambling is only for people who meet the applicable minimum age requirements. Do not allow anyone under the permitted age to use your account or access gambling services. Keep your login details private, use appropriate device security and report suspected unauthorised access as soon as possible. If you believe a minor has accessed an account or gambling service, stop the activity and seek assistance through the relevant support channel.

Responsible gambling is an ongoing choice. Set clear boundaries, pay attention to how gambling affects you and act early when something does not feel right. Taking a break, closing an account or seeking support can help protect your finances, relationships and wellbeing.